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iTunes 11 Frequently Asked Questions FAQ

Article ID = 94
Article Title = iTunes 11 Frequently Asked Questions FAQ
Article Author(s) = Graham Needham (BH)
Article Created On = 16th January 2013
Article Last Updated = 1st July 2015
Article URL = https://www.macstrategy.com/article.php?94

Article Brief Description:
Frequently Asked Questions about iTunes 11

iTunes 11 Frequently Asked Questions

NOTE: iTunes 11 is a major upgrade to iTunes and some things have changed dramatically. I strongly suggest you read all of this FAQ before upgrading/installing this version of iTunes.

iTunes 11 Before Installation

Q. What are the system requirements for iTunes 11?
A. For an Apple Macintosh:
  • Mac computer with an Intel Core processor
  • OS X version 10.6.8 or later
  • 400MB of available disk space
  • Broadband Internet connection to use the iTunes Store
  • To play 720p HD video, an iTunes LP or iTunes Extras, a 2.0GHz Intel Core 2 Duo or faster processor is required
  • To play 1080p HD video, a 2.4GHz Intel Core 2 Duo or faster processor and 2GB of RAM is required
  • Screen resolution of 1024x768 or greater; 1280x800 or greater is required to play an iTunes LP or iTunes Extras
  • Apple combo drive or SuperDrive to create audio, MP3 or backup CDs; some non-Apple CD-RW recorders may also work
A. For Windows PC:
  • PC with a 1GHz Intel or AMD processor and 512MB of RAM
  • Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
  • 64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
  • 400MB of available disk space
  • Broadband Internet connection to use the iTunes Store
  • Screen reader support requires Window-Eyes 7.2 or later
Q. Where can I get iTunes 11?
A. You can download it from Apple's support web site.
Q. I'm still using Mac OS X 10.5 (or earlier). Can I still upgrade to iTunes 11?
A. No. You will need to download and install an earlier, supported version. Here is a list of primary versions of iTunes with notes on which are the last versions of iTunes to support a particular version of OS X:
Q. I'm still using Mac OS X 10.6 (Snow Leopard). Can I still upgrade to iTunes 11?
A. Yes, but some features of iTunes 11 are not available if you are still using 10.6. To get the full feature set you will need OS X 10.7 or later.

iTunes 11 After Installation

Points to note:
  • iTunes will ask you whether you want to "Share details about your Library with Apple to see artist images, album covers and other related information in your library" - if you consider internet privacy to be important you probably want to click "No thanks" (you can set this at any time under Preferences > Store tab > tick/untick "Share details about your library with Apple")
  • The album artwork viewer (selected item/now playing) in the bottom left of the iTunes window has gone.
  • The green button in the top left now shrinks/opens up the main window as per normal OS X applications - to get the mini player you must use Window menu > Mini Player (or Cmd+Alt+3)
  • Cover Flow is no longer available
  • iTunes DJ is no longer available
  • Setting tracks as "Gapless album" is no longer available
  • You can no longer open multiple iTunes windows
  • Sound and track progress can no longer be adjusted in the mini player
  • The Ping service has been removed (the service was shut down in 2012)
  • The Column Browser is only available in Songs view or when viewing a playlist. You can no longer display the Column Browser on the left of the window, only at the top.
  • There is a new Media Kind available "Home Video" allowing you to separate personal videos from those purchased e.g. TV shows and movies
  • (iTunes v11.0.3 or later) if you click on "Apps" in the sidebar the "Check for Updates" button has gone from the bottom right. You now have to click "Updates" at the top of the window (alongside the app view options) and then a "Check for Updates" button will be available in the bottom right.
Q. Where's the traditional sidebar on the left gone?
A. By default it is no longer visible – you can bring it back via View menu > Show Sidebar.
Q. If I don't have the traditional sidebar on the left visible how do I add tracks to playlists?
A. Simply drag the track to the right hand side of the iTunes window and a sidebar will appear. Now drag and drop the track onto the Playlist of your choice.
Q. Where's the traditional status bar at the bottom of the window gone?
A. By default it is no longer visible – you can bring it back via View menu > Show Status Bar.
Q. I don't want iTunes automatically downloading album artwork but the preference has gone. Can I still set this?
A. Yes, the "Automatically download album artwork" preference is now under the 'Store' tab (it was originally under the 'General' tab).
Q. I used to use the "Show Duplicate Items" option but it's gone. Can I get it back?
A. "Show Duplicate Items" is now found on the 'View' menu (it was originally under the 'File' menu).
Q. Some items in my Library list are duplicated. What's going on?
A. iTunes in the Cloud items appear by default so you may see items duplicated in your Library list – you can turn this off via View menu > Show/Hide items in the cloud.
Q. When I start downloading something there used to be an item in the main sidebar on the left showing the number of downloads but it's gone. Can I get it back?
A. No, "Downloads" is no longer available in the Sidebar list on the left – it is, however, now available from a button in the top right of the window (only visible when downloads are actually active – similar to the way it works in the new Safari).
Q. When I search for something I now get all sorts of results. Can I switch back to the old behaviour?
A. Searches now search across your entire library including different media – to get the old way back click the search menu's spyglass icon on the left and untick the "Search Entire Library" option from the pop-up menu.
Q. I don't like iTunes 11. Can I go back to iTunes 10?
A. Yes, but unfortunately it is not easy and you may lose some preferences, playlists and/or play counts.

Downgrading From iTunes 11

First remove iTunes 11 using the instructions in our how to remove iTunes article. Install the older version of iTunes that you want (see the list earlier in this article for links to old versions of iTunes) but don't open the iTunes just yet. You need to restore you iTunes library:

If you have a Time Machine backup prior to installing iTunes 11 do this:
  1. Go to Macintosh HD > Users > your home directory > Music
  2. Select the "iTunes" folder
  3. Enter Time Machine
  4. Go back to the nearest time before you installed iTunes 11
  5. Restore the "iTunes" folder (Restore in the bottom right - choose to Replace the folder and all files)
  6. Once the restore is complete come out of Time Machine (Cancel in the bottom left)
  7. Restart your computer
  8. Open iTunes and check everything is working
If you don't have a Time Machine backup prior to installing iTunes 11 do this:
  1. Go to Macintosh HD > Users > your home directory > Music
  2. Move the "iTunes" folder to your Desktop
  3. Open iTunes and go to iTunes menu > Preferences > Advanced
  4. Make sure "Keep iTunes Media folder organized" and "Copy files to iTunes Media folder when adding to the Library" are both ticked and then click "OK"
  5. Go to Desktop > iTunes (the folder that you just moved) > and go into either the "iTunes Music" or "iTunes Media" folder
  6. Open a new Finder window and go to Macintosh HD > Users > your home directory > Music > iTunes Media
  7. Drag everything from Desktop > iTunes > iTunes Music or iTunes Media into the Macintosh HD > Users > your home directory > Music > iTunes Media folder
  8. Back in iTunes go to File menu > Add To Library and navigate to Macintosh HD > Users > your home directory > Music > iTunes Media
  9. Click "Open"
  10. Once iTunes has finished importing/organising check that everything in iTunes is working okay (the import/organising may take a while if you have a lot of music/media)
  11. Once everything is working okay you can delete the "iTunes" folder on your Desktop.

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