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iPhone 8/8+ Frequently Asked Questions FAQ

Article ID = 192
Article Title = iPhone 8/8+ Frequently Asked Questions FAQ
Article Author(s) = Graham Needham (BH)
Article Created On = 12th September 2017
Article Last Updated = 20th September 2017
Article URL =

Article Brief Description:
Frequently Asked Questions about the iPhone 8/8+
Trade-In Your iPhone
If you are in the United States of America (USA) has a special iPhone trade-in program currently in operation offering special prices on iPhone trade-ins.
Q. When are the iPhone 8/8+ European launch dates?
A. The iPhone 8/8+ were announced on the 12th September 2017 with pre-orders on 15th September 2017 and they started shipping on the 22nd September 2017 (in initial countries including the United Kingdom).
Q. What models are available?
A. The iPhone 8 comes in two models: iPhone 8 and iPhone 8+.
Q. What's the difference between the iPhone 8 and iPhone 8+?
A. Primarily, the iPhone 8 has a 4.7" display (1334x750 pixels at 326ppi) whereas the iPhone 8+ has a larger 5.5" display (1920x1080 pixels at 401ppi). The iPhone 8+ has a bigger battery that lasts longer and also has dual wide-angle/telephoto cameras with 2x optical zoom.
Q. What are the primary new/upgraded features of the iPhone 8 compared to the older models?
  • A11 Bionic processor with 64-bit architecture and Neural Engine
  • M11 motion coprocessor
  • Wireless charging using the Qi standard (pronounced "Chi")
  • Better Retina Display with True Tone technology
  • Bluetooth 5
  • Portrait Lighting mode on iPhone 8+ (beta version on launch)
See Apple UK's comparison chart for a full feature by feature comparison.
Q. Is the iPhone 8 still splash, water, and dust resistant?
A. Yes, rated IP67 under IEC standard 60529.
Q. Does the iPhone 8 come with a 3.5mm headphone jack?
A. No.
Q. What colours is the iPhone 8 available in?
A. Space gray, silver and (rose) gold.
Q. What storage capacities is the iPhone 8 available in?
A. 64GB and 256GB.
Q. What are the system requirements for using an iPhone 8?
A. The following are required:
  • An Apple ID (for some features)
  • Internet access
  • Syncing with iTunes on a Mac or PC requires
Q. I'm not running OS X 10.10.5 or later. What can I do?
A. Check to see if you can upgrade to OS X 10.10.5 or later.
Q. iPhone 8 supports 4G/LTE in other countries outside of the USA. Can I take advantage of this in Europe?
A. Yes. The iPhone 8 now supports 23+ LTE/4G bands including those used in Europe.
Q. Does Apple have their own wireless charger?
A. Not yet. On the 12th September 2017 Apple announced the "AirPower" wireless charging mat that can charge an iPhone, Apple Watch and optional wireless charging AirPods case, all at the same time! Apple AirPower wireless charging mat
Q. Do I have to use Apple's own wireless charger?
A. No, wireless charging uses the Qi standard so any official Qi compatible charger should charge the iPhone X. Examples include:
Q. The iPhone 8 only comes with a "Lightning" connector and no 3.5mm audio out socket - can I still use older headphones/earbuds/audio devices that have 3.5mm connector?
A. Yes. The iPhone 8 comes with a Lightning to 3.5mm audio connector adaptor in the box which allows you to still connect older headphones/earbuds/audio devices to the iPhone 8 - however, you cannot use an older audio device and charge the iPhone at the same time.
Q. The iPhone 8 comes with a "Lightning" connector. Can I still connect it to my computer/older devices?
A. Potentially, yes. The iPhone 8 comes with a Lightning to USB connector cable in the box which allows you to connect the iPhone 8 to your Mac or Windows PC. If you need compatibility with other devices you may need one of the following products:
Q. Are older models of iPhone still available to buy?
A. Yes. The iPhone 7/7+, 6s/6s+ and SE are still available to buy (some models are now available with upgraded storage capacities):
  • iPhone 7/7+ 32GB/128GB (jet black, black, silver, gold or rose gold)
  • iPhone 6s/6s+ 32GB/128GB (space gray, silver, gold or rose gold)
  • iPhone SE 32GB/128GB (space gray, silver, gold or rose gold)
Q. Will my iPhone 6s/6s+/7/7+ case fit the new 8/8+?
A. No.
Q. What mobile frequencies does the iPhone 8 support?
A. See this article.
Q. What is "3D Touch"?
A. 3D Touch is a touch screen that is pressure sensitive so the harder your press different things will happen - for a visual guide, watch this WWDC 2016 video (Safari only).
Q. Can the sensitivity of 3D Touch/Force Touch by changed?
A. Yes. Go to Settings app > General > Accessibility > 3D Touch and adjust the sensitivity as required. It can also be turned fully on or off here too.
Q. Does the fingerprint identity sensor system store images of my fingerprint?
A. Apple has officially stated that the iPhone doesn't store actual images of users' fingerprints on the device only fingerprint data which is encrypted within the processor. Third-party applications cannot use the scanner facility. Those who wish the use Touch ID also have to create a passcode as a backup. Only that passcode (not a finger) can unlock the phone if the phone is rebooted or hasn't been unlocked for 48 hours. This feature is meant to block hackers from stalling for time as they try to find a way to circumvent the fingerprint scanner. See Apple's official tech note on the subject.
Q. What version of iOS does the iPhone 8 come with?
A. It comes with iOS 11 and also includes the following apps free: Photos, iMovie, Pages, Numbers, Keynote and Garageband.
Q. Is the iPhone 8/8+ going to be too big to use with one hand?
A. Physically it's quite large but Apple have a created a software feature called "Touch Assist" that when activated groups icons towards the bottom of the screen within easy reach for even those people with small fingers and thumbs.
Q. I've heard that Siri is always listening to what you say ("Proactive Siri"). Is this true and can this "feature" be switched off?
A. Yes it's true - Siri listens out for you to say "Hey Siri". Apple have officially explained how this works to TechCrunch but basically "Hey Siri" is an optional feature that a user must opt into during the iPhone's setup process, nothing is actually recorded until Hey Siri is activated and you can also train Siri to identify your voice and not other people saying "Hey Siri". It was originally introduced with iOS 9 so it is a software setting - go to Settings app > General > Siri > if Siri is turned on you have the option to toggle Allow "Hey Siri" ON/OFF.
Q. Is the iPhone 8/8+ compatible with the new wireless AirPods?
A. Yes.
Q. Are there official Apple cases and docks available for the iPhone 8?
A. Yes - they are available from the Apple Store.
Q. I've heard something about AppleCare+. What is it?
A. AppleCare+ is available to buy in Europe. It includes an extra year of warranty (a total of 2 years) and up to two incidents of accidental damage from handling, each subject to an excess fee.
Q. I've heard something about an official iPhone Upgrade Program from Apple which, if I pay monthly, gets me a new iPhone when it is released. Is this service available in the UK?
A. Yes. The program has now launched in the UK - see this Apple page for official information. It's already available in the USA and is also now available in China.
Q. I don't want iOS 11. Can I install/run an earlier version of iOS?
A. No.

Article Keywords: iPhone 8/8+ v11iOS iOS11 v12iOS iOS12 v13iOS iOS13 v14iOS iOS14 iOS 11 12 13 14

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