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macOS 10.13 High Sierra Third Party Product Compatibility Info

Article ID = 183
Article Title = macOS 10.13 High Sierra Third Party Product Compatibility Info
Article Author(s) = Graham Needham (BH)
Article Created On = 24th August 2017
Article Last Updated = 25th September 2019
Article URL = https://www.macstrategy.com/article.php?183

Article Brief Description:
A list of information relating to third party software products and their compatibility with macOS 10.13 High Sierra

macOS 10.13 High Sierra Third Party Product Compatibility Information

  • Safari 13 for High Sierra does not support older .safariextz packaged Safari Extensions - you should check whether the developer has created a newer/updated "Safari App Extension" version which will be available via the Mac App Store
  • Safari in High Sierra does not support legacy NPAPI browser plug-ins except for Adobe Flash
  • High Sierra does not support Rosetta/PowerPC software
Apple File System (APFS)
High Sierra introduces a new low-level file system called Apple File System (APFS) - this could affect many third party software products especially disk utilities that work directly with the file system e.g. DiskWarrior and TechTool Pro along with products that share/serve files over a network. We have a separate article with information about APFS and some frequently asked questions.
Third Party Apps/Hardware Specifically NOT Compatible With APFS
Gatekeeper
Some (older) software may not install or run on High Sierra due to the Gatekeeper security feature. However, it will work, you just need to temporarily bypass gatekeeper if you are sure the software is trusted and safe - see our Gatekeeper article for more information.
System Integrity Protection (SIP)
High Sierra includes a low-level security technology called System Integrity Protection (SIP) which prevents the modification or removal of certain system files - this could affect third party products that try to install/modify files/folders at the system level. We have a separate article all about SIP.
64-bit vs 32-bit
By default High Sierra is a full 64-bit operating system running on computers with a full 64-bit EFI so make sure any 32-bit software you have has been updated to 64 bit versions. Common examples of 32-bit software include:
  • Printer drivers that are not included with OS X
  • Graphics and video "plug-ins" such as those for Adobe Photoshop
  • Audio (VST) plug-ins such as those for Logic
  • Third party hardware drivers such as those for PCI cards or USB devices
  • Drivers for modems
    • NOTE: Apple's USB modem is not supported in High Sierra.
NOTE: It may be possible to run individual applications in 32-bit mode (Get Info on the application in the Finder and tick "Open in 32-bit mode" - if that option is not there then you can't). 32-bit application support is going away completely in a future version of macOS.
HiDPI
If you have a HiDPI compatible monitor connected e.g. Retina Display, UltraHD, 4K, 5K, High Sierra will try to run applications in HiDPI mode on them. Older applications (written before HiDPI was available) may have problems with this. It is possible to run older, individual applications in "low resolution" mode (Get Info on the application in the Finder and tick "Open in Low Resolution" - if that option is not there then you can't).
Apple Pro Apps Specifically NOT High Sierra Compatible
  • Final Cut Pro X 10.3.3 or earlier
  • Motion 5.3.1 or earlier
  • Compressor 4.3.1 or earlier
    • Soundtrack Pro 3 or earlier
    • DVD Studio Pro 4 or earlier
    • Color 1.5 or earlier
    • Cinema Tools 4.5 or earlier
    • Qmaster 3 or earlier
  • Logic Pro X 10.3.0 or earlier
  • MainStage 3.2.4 or earlier
    • Apple Loops Utility
    • Impulse Response Utility
    • Soundtrack Pro
    • Waveburner
 See also this Apple support article.
Products Specifically NOT High Sierra Compatible
  • Ambrosia Soundboard and WireTap Anywhere / Studio
  • Bare Bones TextWrangler - all versions
  • Finale NotePad - known issues will not be updated - upgrade to Finale full version
  • Finale PrintMusic - known issues will not be updated - upgrade to Finale full version
  • Microsoft Office 2011 - Microsoft states that Office 2011 has not been tested on macOS 10.13 High Sierra and although it currently appears to run okay, support and updates for Office 2011 ended on 10th October 2017 so if any issues become apparent they will not be fixed.
  • MT-Newswatcher
  • Now Up-To-Date And Contact
  • Perian
  • QuarkXPress 6, 7 and 8 (in addition Quark do not support QuarkXPress 2015 or earlier on High Sierra)
  • SnapzPro X v2.6.1 and earlier
  • Timbuktu Pro
Products Specifically NOT High Sierra Compatible
but they should be updated in the future to be compatible
Companies
Printer And Scanner Manufacturers/Drivers
Official Apple list of printer and scanner drivers included with macOS 10.13
Individual Products
If a product is not listed above it doesn't mean it does or doesn't work with macOS 10.13 High Sierra. Make sure you are running the latest version of the software and if you still have problems check the developer/manufacturer web site. If you spot any High Sierra compatibility information online that we don't have above be sure to let us know the link/URL.
You could also check out this web site that lists compatible/incompatible High Sierra software.
Network Attached Storage (NAS) Products And Servers For Time Machine Backups Over SMB
macOS 10.13 High Sierra supports Time Machine backups over SMB - it may be the only way to use Time Machine over a network, we're checking into this and will update this article when we have more information. The basic NAS and Server requirements are:
  • SMB protocol version 3.x, including SMB 3.x signing
  • Handling of SMB2_CREATE_DURABLE_HANDLE_REQUEST_V2 requests, including the Timeout field
  • Handling of SMB2_CREATE_REQUEST_LEASE_V2 requests
  • Handling of SMB2_CREATE_DURABLE_HANDLE_RECONNECT_V2 requests
  • Support for Bonjour discovery
  • Support for Apple’s F_FULLFSYNC extension to the SMB2 FLUSH command
Apple has detailed NAS and Server SMB requirements/technical information on their Developer web site. Products known to support Time Machine over SMB:
Network Attached Storage (NAS) Products And Servers For Time Machine Backups Over AFP
AFP (Apple File Protocol) is deprecated but still works in Catalina and supports Time Machine backups over AFP. NAS and Server products must support AFP protocol version 3.3 or later (introduced with OS X 10.7 Lion) if they are to be used for Time Machine backups. If you use NAS products that utilise open source software (FreeNAS and/or Netatalk) - FreeNas must be at least version 8.1 and Netatalk must be at least version 2.2.0. Specifically:
  • AppleShare IP (ASIP) - You are out of luck, sorry no update will ever be issued.
  • Buffalo NAS - check your product is macOS 10.13 High Sierra compatible.
  • DataRobotics / Drobo - AFP v3.3 supported support area.
  • FreeNAS - AFP v3.3 supported with v8.3.1 or later
  • Lacie NAS - check your product is macOS 10.13 High Sierra compatible.
  • Microsoft Windows Home Server (including HP MediaSmart Servers): HP have abandoned their original implementation of this software so there will be no update from HP. Microsoft's Windows Home Server 2011 even with the latest service pack does not support AFP protocol v3.3 or later. WHS is unlikely to ever support AFP protocol v3.3 or later. Also note:
    • Some implementations of Windows Home Server install Microsoft's Remote Desktop Connection software. You can download the latest version from the Mac App Store
    • Windows Home Server 2011 installs an application called "Launchpad" - but so does High Sierra. If you install High Sierra first and then try to install WHS's Launchpad, you can't and currently there is no fix. If you have WHS installed and upgrade to High Sierra you won't get Maverick's Launchpad. Follow these steps to fix:
      1. Go to Macintosh HD > Applications folder and delete the Launchpad application.
      2. Go to Macintosh HD > Library > Application Support > Microsoft and delete the "Launchpad" folder.
      3. Go to Macintosh HD > Library > Preferences > and delete the "com.microsoft.launchpad.plist" file.
      4. Go to Macintosh HD > Users > ~your home directory > Library > Application Support > Microsoft and delete the "Launchpad" folder.
      5. Restart your computer.
      6. Locate the High Sierra disc image and open it so it mounts on your desktop.
      7. In the mounted High Sierra disc image go to the Packages folder
      8. Double click the "Essentials.pkg" package to start the software installation.
      9. Follow the on screen instructions to install (High Sierra's Launchpad application).
    • Proxure have a WHS add-in for Mac backups called KeepVault Connector but there is little information on it and their links don't work
  • Netgear/Infrant ReadyNAS - use ReadyNAS OS 6 or later
  • QNAP - Time Machine supported.
  • Synology - Time Machine supported.
  • Western Digital NAS e.g. "MyBook World" - Time Machine compatibility
Apple has detailed NAS and Server AFP requirements/technical information on their Developer web site.

Article Keywords: macOS 1013 High Sierra third 3rd party software product compatibility

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